#hcsm: Apr 5 Topic 2: Will HC Orgs to use Social Media

1. 
   HealthSocMed TOPIC 2 - Will inviting people to join the conversation via SM work? Can HC orgs get people to sign up and use SM? #hcsm 06 Apr 2009 from web
2. 
   ctsinclair Other HC Orgs: Hospices, Home Health, Nursing Homes, Pharmacies #hcsm 06 Apr 2009 from TweetChat
3. 
   flipgonzo T2 - what defines the tipping point or critical mass that will make joining the SM convo valuable for 'people', whoever that is? #hcsm 06 Apr 2009 from TweetChat
4. 
   jacquebrown T2 - Before we try to get more ppl to sign up, we need to figure out how to talk (and listen) to ppl who are already out there #hcsm 06 Apr 2009 from TweetChat
5. 
   aloumeyer I think engaging employees, patients and their families is important for hospital use of SM. They're most likely to join vs. avg. Joe. #hcsm 06 Apr 2009 from TweetDeck
6. 
   nickdawsonhc @DaphneLeigh if you look at raw numbers about 0.5-3% of a HC orgs market r likely 2 be on twitter are we waiting on them or vice versa #hcsm 06 Apr 2009 from TweetChat in reply to DaphneLeigh
7. 
   EdBennett heard that Mayo Clinic is actively engaging its employees to become ambassadors on SM #hcsm 06 Apr 2009 from TweetChat
8. 
   ctsinclair @dfolkens With such low barrier to entry for SM, HC Orgs 'think' it is easy to do and lack follow through IMHO #hcsm 06 Apr 2009 from TweetChat in reply to dfolkens
9. 
   miketempleton @MeredithGould If they want to be successful in SM, they HAVE to commit to the follow through. If they don't, ppl won't be happy. #hcsm 06 Apr 2009 from TweetChat in reply to MeredithGould
10. 
    EdBennett RT @tstitt SM programs in HC orgs have 1 or 2 personal champions who move fast, take calculated risks, no permission asked #hcsm 06 Apr 2009 from TweetChat

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Note: These are just my own personal notes from the Sunday night #hcsm chats on Twitter. It's what I found interesting or memorable or wanted to be able to easily refer back to.

#hcsm: Apr 5 Topic 1: Paid vs Earned Media Coverage

1. 
   nickdawsonhc @PediatricInc great question - does bought media have an air of being inauthentic simply b/c it can be purchased? #hcsm 06 Apr 2009 from TweetChat in reply to PediatricInc
2. 
   tstitt @Doctor_V @DaphneLeigh With Google indexing everything, SM is like WOM on steroids but you never flush the SM steroids. #hcsm 06 Apr 2009 from TweetChat in reply to Doctor_V
3. 
   flipgonzo @nickdawsonhc SM can have an air of inauthentic if the source is not transparent #hcsm 06 Apr 2009 from TweetChat in reply to nickdawsonhc
4. 
   PhilBaumann T1 - Earned SM involves investment of Time into Trust. Paid media involves investment of Dollars into Interruption. #hcsm 06 Apr 2009 from TweetChat
5. 
   chimoose I'm waiting for the "so what" in the social/earned media discussion. Have I missed the point? #hcsm 06 Apr 2009 from Tweetie

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Note: These are just my own personal notes from the Sunday night #hcsm chats on Twitter. It's what I found interesting or memorable or wanted to be able to easily refer back to.

#hcsm: Apr 12 Topic 4: Unique uses of Social Media in Health Care

1. 
   HealthSocMed TOPIC 4 - what are some unique ways health care can/has used SM? Think outside the box (not always to push news feed) #hcsm 13 Apr 2009 from web
2. 
   MeredithGould @brendafinkle Improving health outcomes for groups of patients (i.e. creating communities of care for specific diseases/disorders. #hcsm 13 Apr 2009 from TweetChat in reply to brendafinkle
3. 
   ShrinkRapRoy T4: Unique HC use of SM--devices tweeting things like BP, temp, wt, time pill bottle opened, activity monitor. #hcsm 13 Apr 2009 from TweetChat
4. 
   tstitt T4 Urgent care clinic wait time tweets? Urgent care clinic "rules of engagement" aka triage tweets? #hcsm 13 Apr 2009 from TweetChat
5. 
   brendafinkle @tstitt Awesome idea - just like Disney. We could advertise through urgent cares - follow our org for wait time updates - #hcsm 13 Apr 2009 from TweetChat in reply to tstitt
6. 
   PhilBaumann Other uses (Twitter): Epidemiological surveillance, crowdsourcing for health care resources... #hcsm 13 Apr 2009 from TweetChat
7. 
   thisisunique Use SM to schedule appts, notify when you may be late, possible update when prescription is filled at the pharmacy or mailed. #hcsm 13 Apr 2009 from TwitterFon
8. 
   chimoose T4 I am interested in geo-tagging tweets with health keywords to spot trends (ie flu, depression, even happiness) #hcsm 13 Apr 2009 from TweetDeck
9. 
   PhilBaumann T4 More uses (140 of them) - http://bit.ly/R91z #hcsm 13 Apr 2009 from TweetChat

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Note: These are just my own personal notes from the Sunday night #hcsm chats on Twitter. It's what I found interesting or memorable or wanted to be able to easily refer back to.

#hcsm Apr 12: Twitter vs Conversation

1. 
   StevenBarley @crgonzalez How is a twitter post any different from a conversation between any employee and customer/patient/public? #hcsm 13 Apr 2009 from TweetChat in reply to crgonzalez
2. 
   crgonzalez @StevenBarley Everyone can see it and it's documented. #hcsm 13 Apr 2009 from TweetChat in reply to StevenBarley
3. 
   Hallicious @StevenBarley Totally agree. Difference is that twitter can be monitored, but its no different from personal conversations... #hcsm 13 Apr 2009 from TweetDeck in reply to StevenBarley
4. 
   crgonzalez @StevenBarley Sort of like having a "conversation" on a billboard #hcsm 13 Apr 2009 from TweetChat in reply to StevenBarley
5. 
   ctsinclair RT @StevenBarley @crgonzalez How is a twitter post different from 'normal F2F conv'? "Archivable, searchable, permanent, spreadable" #hcsm 13 Apr 2009 from TweetChat
6. 
   AndrewPWilson @StevenBarley Twitter conversations are persistent, public and searchable #hcsm 13 Apr 2009 from TweetDeck in reply to StevenBarley

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Note: These are just my own personal notes from the Sunday night #hcsm chats on Twitter. It's what I found interesting or memorable or wanted to be able to easily refer back to.

#hcsm: Apr 12 Topic 3: Economics of Social Media in Health Care

Note: These are just my own personal notes from the Sunday night #hcsm chats on Twitter.  It's what I found interesting or memorable or wanted to be able to easily refer back to.  

1. 
   HealthSocMed Welcome, everyone! As a note, if anyone comes in later, please remember to introduce yourself to the group! #hcsm 13 Apr 2009 from web
2. 
   HealthSocMed TOPIC 3 - Does economic impact make you more or less inclined to do SM, or indifferent? #hcsm 13 Apr 2009 from web
3. 
   chimoose The current economy means we're cutting budgets - but there is a ton we can do with SocMed that costs little or nothing #hcsm 13 Apr 2009 from TweetDeck
4. 
   ctsinclair T3 Economic impact should be minimized. Any good SM expert will tell you good social networks buy network capital, not people in door #hcsm 13 Apr 2009 from TweetChat
5. 
   brimil @chimoose absolutely. with the added benefit of connecting and getting to know your customer better, not pushing advertising on them #hcsm 13 Apr 2009 from web
6. 
   ShrinkRapRoy T3: from hospital standpoint, I think SM is part of one's responsibility to one's community to be involved, not just $. #hcsm 13 Apr 2009 from TweetChat
7. 
   danamlewis @shrinkraproy great point - would love for more hospitals/orgs to use SM to reach patients - and the community #hcsm 13 Apr 2009 from TweetDeck

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Health Information Technology Shrink

This is not really a blog, but rather a way for me to keep notes about HIT which I find interesting and want to keep track of.  I'll share some of these links with others, so it may turn into a blog (ie, two-way interactive)... feel free to add comments.

I'm a psychiatrist who's always had an interest in computers and IT.  The past 5-8 years I've done an increasing amount of work in health care policy (via working on state and federal legislative efforts, professional society efforts, and on the Health Standards Committee at URAC) and in administration (asst dept chair at GBMC and dept chair at BWMC).  Combining my interests in improving the quality of health care delivery (for mental health care as well as somatic) and in medical informatics just feels like a natural next phase in my career, so that's where I am heading (somehow).

The next series of posts will be my notes from the #hcsm (health care and social media) series of weekly Twitter chats, which is on Sunday nights from 9-10p ET, and is best viewed using Tweetchat.  #HCSM is the brainchild of @danamlewis and @healthsocmed.